Privacy Policy

Last updated: December 2024

This Privacy Policy describes how Strikezrhv B.V. ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website at strikezrhv.live or use our services.

Data Controller

Strikezrhv B.V. is the data controller responsible for your personal data. Our contact information is:

Data Collection

The data we collect includes personal information that you provide directly to us, such as when you make a reservation, contact us, or subscribe to our newsletter. This may include your name, email address, phone number, and any preferences or special requirements you share with us.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We explain how we use your information to provide and improve our services, communicate with you, and comply with legal obligations. Specifically, we use your personal data to:

  • Process and manage your restaurant reservations
  • Respond to your enquiries and provide customer support
  • Send you important updates about your reservations or our services
  • Improve our website and restaurant services based on your feedback
  • Comply with legal and regulatory requirements
  • Protect against fraud and ensure the security of our services

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Contract Performance: To fulfill our obligations when you make a reservation or use our services
  • Legitimate Interests: To improve our services, prevent fraud, and ensure website security
  • Consent: For marketing communications and non-essential cookies (where applicable)
  • Legal Obligation: To comply with applicable laws and regulations

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business (e.g., payment processors, IT support)
  • When required by law or to protect our rights and safety
  • In connection with a business transaction, such as a merger or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Specifically:

  • Reservation data: Retained for 3 years for business records and customer service
  • Contact enquiries: Retained for 2 years unless you request deletion
  • Website analytics data: Retained for 26 months in accordance with standard practices
  • Marketing data: Retained until you unsubscribe or withdraw consent

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing based on legitimate interests or for marketing purposes
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie practices, please see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your personal data is processed within the European Economic Area (EEA). If we need to transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe we have not handled your personal data in accordance with applicable law.